Flying can be a painful experience for most people, if you consider the endless delays, long lines to check in and clear security, cramped seats and indecipherable announcements. But all that seems poised to change with the aviation industry making leaping advances in technology and the ways in which they conduct business. We’ve already enjoyed the benefits of being able to check in online, print out boarding passes at home, and order cabs so they’re waiting for us at the airport when our flight lands. Now, prepare to have customer comfort become the focal point of air travel with the use of technology:
- It’s no secret that seasoned and tech-savvy travelers share real-time info about traffic, flights, and airports even before it is available through official channels on Twitter. Now, airports are getting in on the action. Baltimore Washington International (BWI) airport is using Twitter to alert passengers of changes to airport, weather, and flight status. Other airports are working on similar lines.
- Prepare to receive location-specific alerts about which currency-exchange counters have the best rates, how long it’ll take to reach your gate, and other useful tips. Made possible by beacons that are actually low-frequency Bluetooth sensors, these are being used in airports from San Francisco to Amsterdam.
- Alaska Airlines is just one of several airlines with a travel app that alerts fliers about airfare deals from their hometowns and to cities where their friends live.
- While 50 percent of airlines already offer mobile check-in, in the near future, you will be able to use technology called Near Field Communications (NFC) at boarding gates, fast-track security zones, and info to access premium passenger lounges.
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